Privacy Policy

USE OF THIS WEBSITE DOES NOT CREATE AN ATTORNEY-CLIENT RELATIONSHIP.

Submitting a contact form, consultation request, email, text message, chat message, voicemail, document, or other communication to the Firm does not by itself establish an attorney-client relationship.

An attorney-client relationship exists only when the Firm expressly agrees to represent you, ordinarily through a written engagement agreement or other express confirmation.

Because the Firm provides legal services, individuals may voluntarily attempt to submit highly sensitive information.

The Website does not require you to provide detailed sensitive legal information merely to request a consultation.

If you voluntarily submit sensitive information, we may process it for purposes reasonably related to responding to your inquiry, conducting intake, performing conflict checks, determining whether the Firm can assist, complying with professional obligations, or otherwise operating the Firm.

Do not submit sensitive information unless specifically requested by the Firm.

A person who communicates with the Firm about potentially retaining the Firm may be a prospective client under applicable professional-conduct rules even if representation is never established.

Information provided during an initial inquiry may therefore be subject to applicable professional obligations.

The Firm may use information provided during intake to:

• Determine whether the Firm may be able to assist;
• Conduct conflict-of-interest checks;
• Determine whether representation is appropriate;
• Determine whether the Firm has the capacity to accept the matter;
• Communicate with the prospective client;
• Schedule a consultation;
• Maintain appropriate records; and
• Comply with applicable legal and professional obligations.

Providing information to the Firm does not guarantee representation.

The Firm may decline representation for any reason permitted by law or applicable professional rules.

Information provided during intake may be used to conduct conflict-of-interest screening.

For this reason, prospective clients should generally provide only:

• Their name;
• The names of relevant individuals or entities;
• The general type of legal matter; and
• Other information reasonably necessary to determine whether the Firm can conduct an appropriate initial conflict review.

Providing extensive confidential information before a conflict review may affect the Firm's ability to represent you or another person or entity.

We may use information collected through the Website to:

• Respond to inquiries;
• Process consultation requests;
• Schedule appointments;
• Conduct conflict checks;
• Communicate with prospective or existing clients;
• Provide requested services;
• Provide administrative support;
• Operate and maintain the Website;
• Improve Website functionality;
• Analyze Website performance;
• Monitor and protect Website security;
• Prevent fraud, abuse, and unauthorized activity;
• Maintain business and professional records;
• Comply with legal and professional obligations;
• Establish, exercise, or defend legal claims;
• Send requested communications;
• Send permitted marketing communications; and
• Perform other purposes reasonably related to operating the Firm.

The Website may use artificial intelligence, automated chat, virtual assistants, automated intake, scheduling systems, transcription, or other machine-assisted technologies.

These systems may assist with:

• General Website navigation;
• Frequently asked questions;
• Scheduling;
• Intake routing;
• Administrative communications;
• Lead qualification;
• Communication routing; and
• Other non-legal administrative functions.

The Firm may use third-party service providers to operate its business and Website. These providers may include:

• Website hosting providers;
• Cloud infrastructure providers;
• CRM systems;
• Case-management systems;
• Scheduling providers;
• Email providers;
• Telephone providers;
• SMS providers;
• AI technology providers;
• Chat providers;
• Transcription providers;
• Analytics providers;
• Advertising technology providers;
• Payment processors;
• Cybersecurity providers;
• IT providers;
• Cloud-storage providers;
• Form providers; and
• Other vendors supporting Firm operations.

These providers may process information on behalf of the Firm or as otherwise described in their applicable terms and privacy policies.

We may disclose information to service providers and other third parties when reasonably necessary to operate the Firm or provide requested services.

We may also disclose information:

• When required by law;
• In response to subpoenas, court orders, warrants, or other lawful process;
• To comply with governmental requirements;
• To protect the rights, property, or safety of the Firm or others;
• To investigate fraud, abuse, or security incidents;
• To establish or defend legal claims;
• To enforce agreements;
• In connection with a merger, acquisition, financing, restructuring, sale, or transfer of business assets; or
• When otherwise permitted or required by applicable law or professional obligations.

The Firm does not sell attorney-client privileged information.

Once an attorney-client relationship has been established, information may be subject to attorney-client privilege, confidentiality obligations, work-product protection, and other protections provided by applicable law.

Nothing in this Privacy Policy creates, expands, eliminates, or modifies any attorney-client privilege or professional confidentiality obligation.

The Firm's professional obligations are governed by applicable law and the Arizona Rules of Professional Conduct.

Electronic communications may include email, SMS/text messaging, website forms, chat, voicemail, automated messages, and other electronic communication methods.

Electronic communications may be delayed, misdirected, intercepted, blocked, corrupted, or otherwise compromised.

The Firm does not guarantee that an electronic communication will be received, reviewed, or answered within a particular period.

An automated confirmation that a form, email, text, or other message was received does not mean an attorney has reviewed it or agreed to represent you.

The Firm uses reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no Internet transmission, electronic storage system, website, database, communication channel, or technology platform can be guaranteed to be completely secure.

We cannot guarantee absolute security.

If the Firm becomes aware of a security incident affecting information for which notification is legally required, the Firm will provide notifications as required by applicable law.

We may retain information for as long as reasonably necessary for:

• The purposes described in this Privacy Policy;
• Providing requested services;
• Conducting conflict checks;
• Maintaining professional and business records;
• Complying with legal obligations;
• Complying with professional obligations;
• Resolving disputes;
• Establishing or defending legal claims;
• Enforcing agreements;
• Maintaining security; and
• Other legitimate business purposes.

Retention periods vary depending on the nature of the information and applicable requirements.

Where permitted by applicable law, the Firm may use contact information to send marketing or promotional communications when appropriate consent or another lawful basis exists.

You may opt out of marketing email communications through the unsubscribe mechanism included in the applicable communication.

SMS communications are governed by the Firm's separate SMS Terms & Conditions.

Opting out of marketing communications does not necessarily prevent transactional, administrative, appointment-related, or other communications that are necessary to provide services you have requested or are otherwise permitted by law.

Depending on applicable law and your circumstances, you may have rights regarding personal information, which may include rights to:

• Request access to certain information;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Request information regarding certain processing or disclosures;
• Opt out of certain marketing communications; and
• Exercise other rights provided by applicable law.

These rights may be subject to exceptions involving attorney-client privilege; work product; legal claims; conflict-of-interest obligations; record-retention requirements; litigation; security; fraud prevention; legal or professional obligations; and other applicable exceptions.

The Firm will evaluate requests in accordance with applicable law.

The Website is not directed toward children under 13.

We do not knowingly solicit personal information from children under 13 through the Website.

If you believe a child has submitted information to the Firm through the Website, please contact us.

The Website may contain links to third-party websites and services.

The Firm does not control third-party websites and is not responsible for their privacy practices, security, content, or policies.

Your interactions with third-party services are governed by their own terms and privacy policies.

The Website may not respond to browser-based "Do Not Track" signals or similar mechanisms unless required by applicable law.

The Firm and its attorneys provide legal services only in jurisdictions in which they are authorized to practice.

The Website may be accessible outside those jurisdictions, but accessibility does not constitute an offer to provide legal services in a jurisdiction where the Firm or applicable attorney is not authorized to practice.

The Firm may modify this Privacy Policy from time to time.

The revised version will be posted on the Website with an updated "Last Updated" date.

Questions concerning this Privacy Policy may be directed to the Law Offices of Brad Reinhart using the contact information provided on this Website.

Please do not include confidential, privileged, sensitive, or time-sensitive legal information in a privacy-related inquiry.