SMS Terms & Conditions

Depending on your relationship with the Firm and the consent you provide, SMS messages may include:

Requested or Transactional Communications

• Responses to inquiries;
• Consultation scheduling;
• Appointment confirmations;
• Appointment reminders;
• Scheduling changes;
• Requested information;
• Administrative communications;
• Communications concerning services you have requested; and
• Other communications reasonably necessary to respond to your request.

Where separately authorized and legally permitted, the Firm may also send Firm announcements, promotional messages, educational information, marketing communications, and other information concerning Firm services. Marketing consent is not required as a condition of purchasing legal services.

By affirmatively opting in to SMS communications, you authorize the Firm and its service providers to send text messages to the mobile telephone number you provide.

Consent may be collected through an online form, checkbox, text-message interaction, consultation process, or another lawful consent mechanism.

Consent to receive marketing text messages is not a condition of purchasing legal services.

Where required, marketing consent will be obtained separately from consent necessary to provide requested or transactional communications.

Message frequency varies.

You may receive messages based on your requests, appointments, interactions with the Firm, or the type of SMS communications to which you have consented.

Marketing message frequency may vary.

Message and data rates may apply.

Your wireless carrier may charge fees for incoming or outgoing text messages or data.

The Firm does not control carrier charges or wireless network availability.

You may revoke consent to marketing SMS communications at any time by replying STOP.

You may also contact the Firm directly to request removal from SMS communications.

After receiving a STOP request, the Firm may send a final confirmation message.

Opting out of marketing messages may not prevent the Firm from sending transactional, administrative, appointment-related, or other communications that are permitted or required by law or necessary to respond to a service you have requested.

For assistance with SMS communications, reply HELP.

You may also contact the Firm using the contact information provided on the Website.

Depending on the messaging system used by the Firm, the system may recognize additional reasonable opt-out commands, including:

• STOP;
• END;
• CANCEL;
• UNSUBSCRIBE; or
• QUIT.

If an opt-out request is not recognized automatically, you may contact the Firm directly.

The Firm may maintain records relating to SMS consent and revocation, including:

• Mobile telephone number;
• Date and time of consent;
• Method of consent;
• Source or webpage through which consent was obtained;
• Applicable consent language;
• Opt-out requests;
• Date and time of opt-out; and
• Other information reasonably necessary to document compliance.

Such records may be retained as necessary for legal, regulatory, operational, and compliance purposes.

You represent that the mobile telephone number you provide belongs to you or that you are authorized to provide the number for the requested communications.

You should notify the Firm if your mobile telephone number changes.

Wireless carriers are not responsible for delayed or undelivered messages.

Message delivery may be affected by:

• Carrier restrictions;
• Network availability;
• Device settings;
• Geographic location;
• Wireless outages;
• Spam filters;
• Carrier blocking; or
• Other circumstances outside the Firm's control.

The Firm does not guarantee that every SMS message will be delivered.

The Firm may use third-party telecommunications, CRM, messaging, cloud, AI, or technology providers to transmit and manage SMS communications.

These providers may process information necessary to provide messaging services.

Your use of SMS communications may therefore involve the processing of information by service providers acting on behalf of the Firm.

Sending or receiving an SMS message does not create an attorney-client relationship.

An attorney-client relationship exists only when the Firm expressly agrees to represent you.

Do not interpret a response to a text message as confirmation that the Firm has accepted your legal matter unless the Firm expressly communicates that acceptance.

SMS is not a secure attorney-client communication channel.

Unless the Firm specifically instructs you otherwise after an attorney-client relationship has been established, do not send:

• Confidential legal information;
• Legal strategy;
• Evidence;
• Medical records;
• Financial information;
• Passwords;
• Account credentials;
• Government identification numbers;
• Information concerning minors;
• Detailed case facts; or
• Other highly sensitive information.

If you need to provide sensitive information, use the secure communication method specifically provided or authorized by the Firm.

Some SMS communications may be generated or assisted by automated technology.

Automated systems are not attorneys and cannot establish an attorney-client relationship.

Automated responses may be incomplete, inaccurate, or inappropriate for your particular circumstances.

Do not rely on automated SMS messages as legal advice.

Do not rely on SMS communications for emergencies or legal deadlines.

The Firm may not continuously monitor SMS communications.

Do not rely on text messaging for:

• Court dates;
• Filing deadlines;
• Statutes of limitation;
• Appeals;
• Arrests;
• Incarceration emergencies;
• Protective orders;
• Hearings; or
• Other time-sensitive legal matters.

Seek immediate assistance from an appropriate attorney or emergency resource when necessary.

SMS messages may be:

• Delayed;
• Misdelivered;
• Intercepted;
• Blocked;
• Viewed by others with access to your device;
• Stored by your carrier or device;
• Compromised through unauthorized account access; or
• Otherwise exposed.

The Firm cannot guarantee the confidentiality or security of SMS communications.

Information collected through SMS communications is handled in accordance with the Firm's Privacy Policy.

The Firm may collect and retain information necessary to provide SMS services, document consent, respond to requests, maintain records, comply with law, and operate its business.

The Firm may modify these SMS Terms from time to time.

Updated SMS Terms will be posted on the Website with a revised effective date.

Questions regarding SMS communications may be directed to the Law Offices of Brad Reinhart through the contact information provided on the Website.

By checking the SMS consent box, you agree to receive text messages from the Law Offices of Brad Reinhart at the mobile number you provide regarding your inquiry, consultation, appointments, scheduling, and other requested communications. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchasing legal services. Reply STOP to opt out and HELP for help.

For marketing messages, where separately authorized: By separately checking the marketing SMS consent box, you agree to receive marketing and promotional text messages from the Law Offices of Brad Reinhart at the mobile number you provide. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchasing legal services. Reply STOP to opt out and HELP for help.